Monthly Maintenance

Dear reader:

It is a pleasure to have you being updated on my monthly technical activities every month. I am glad that you’re following with keen and great interest. Amongst my regular monthly maintenance on customer sites, travelling to the ‘’Birth Place of Nation Hospitality’’, Grand Bassa County, Buchanan City Liberia 2 h 12 min (137.3 km) via Tubman Blvd every month has become very amazing and interesting especially when I arrive on both sites, Equatorial Palm Oil and LIBINCO PALMBAY, all the staff embrace me by saying ‘’welcome Daniel… thank God you have come’’.  Meeting new staff, expats and consultants is always being good.

My technical visit consists of:

1. Hardware Maintenance for desktop/laptop

• Blow dust from the PC using a blower: All components around the system unit

·       Power interface
·       USB
·       VGA
·       Serial cable slots
·       Check proper connection of all cables
·       Clean

2. System Maintenance for desktop/laptop

       ·       Check free space on hard drive and inform customer if necessary    
       ·       Check system device manager and inform customer if driver is missing    
       ·       Scan hard drive for error using windows defragmentation tool    
       ·       Scan system to remove viruses using Anti-virus software
       ·       Delete temporary internet files    
       ·       Empty recycle bin 

3. Maintenance for Printer/Scanner

·           ·        Turn off printer/scanner

·       Clean input screen/keys using Anti-static Foam Cleaner

·       Remove toner/cartridge and blow using blower

·       Clean flat board/glass with soft cloth using Anti-static Foam clean

·       Reset all connections including CPU, Memory card, Data cable and Expansion card

·       Turn on printer/scanner

·       Send/scan text document to make sure all is okay

Concluding on the above, I move on to the next stage by checking all internet connections LAN/WAN and resolve any relating issues with end-user. Update wireless routers/switches, printers and other software firmware if required and all power sources. I do this for both sites: Equatorial Palm Oil (EPO) and Palmbay which is about 30km from Buchanan city.

The main purpose of our technical monthly maintenance is to avoid and prevent future problems such as:

 1.     Loss of data
 2.     Corrupt windows/mac Operating System
3.     Slowness
4.     Viruses
5.     Smooth cooling system
6.     Power surges etc…

Our maintenance contract is open to NGOs, Banking Institutions, Mining Companies, Palm Oil industries, Private and Government entities. Precaution is better than cure. Contact us anywhere in Liberia for 24H service and save yourself the stress!

Prepared by:

Daniel W. Collins

Senior IT Technician

New Africa Technology Company (NATC)