Wednesday, 5 April 2017

BLOG POST FOR MARCH

I am Janneh Borbor. 

I started working at New Africa Technology Company (NATC) as an intern and today I have formed part of this wonderful team. We are so unique and organized in a way that our duties are performed with due diligence. Our greatest desire is to make sure our customers/clients are happy and satisfied. 

We are extraordinary when it comes to our services we offered, because we used original and genuine products. We also gather our work and other details information from our NATC WhatsApp page which makes our work easier.

With the help of New Africa Technology Company, I have experienced a lot of new things apart from my work. We are also involved with technical work, where our IT Technician do repairs, go on client’s site and do other required IT jobs etc. Today, I have an idea on IT and how it works, I also know what it takes when you are working in a service provider company because sometime you meet some customers/client that are so difficult to deal.  And moreover,  our IT Technicians goes about doing their jobs on customers site. NATC traineds you to be professionals.  


Recently NATC had an arts contest where twelve (12) artists contested under the theme ARTS MEETS TECHNOLOGY, where each of them talked about the good and bad side of technology. 

Their paintings were placed on the NATC Calendar and were distributed to various customers, vendors, offices etc. T

he artists were given a handsome reward each for their painting, to help promote local artists in Liberia.   

A blog post by Louise Gray

I am Louise W. Gray, Office Manager of New Africa Technology Company.

A Day with New Africa Technology Company is rewarding; NATC organizes an Art Contest where the Artist will be given a Topic to discuss through Paintings.

This year I was opportune to be part of the New Africa Technology Company family and also had the opportunity to witness an Art Contest.

To be frank this is my very first time to witness such an event. Since I started working with New Africa Technology Company, I have been seeing those paintings on the walls of the office but couldn’t just look at it and really interpret what the paintings meant because I had never had passion for paintings. Since the art contest my passion has grown wow overnight.

I know someone is going to ask but what technology got to do with Paintings? And New Africa Technology Company is an IT company why are they interested in Arts?

Yes, New Africa Technology Company is an IT company that sells products and services like

Product:
We sell Computers, Laptops, Printers, Projectors, scanners, monitors, genuine toners and servers and much more products. Just send us your purchase order and we will get you genuine products.
Services :
Internet and networking, IT maintenance, IT hardware, Data, Software, Training and much more services.

Even though we are an IT company but we also have passion for Arts and believed that through paintings our technology message can also go across. Some people don’t really have the patience to go through long writings just to know about technology but gets attracted to know more when a beautiful picture is posted.

The Topic for this year Art Meets Technology contest is “IS TECHNOLOGY HARMFUL OR HELPFUL”.

Now I think you understood where we are driving at as IT Company. Firstly let me give you the definition of Arts.

Arts are things around us that people create for others to see and appreciate. Art is not just paintings and sculptures you see in Museums. It is also developing your Perception.

The Paintings are not only stunning to look at but also demonstrates a very deep understanding of technology and social media and how technology is part of Urbanization.

We had 12 beautiful paintings for the contest which represent the 12 months of the year. These paintings were used for New Africa Technology Company 2017/2018 calendars.


Those Artists who took part in this year 2017/2018 Art meets Technology event were: Tom Williams, Duke Appleton, Michael Michelle, Sanie Karaom, Mansa Mason, Togar Wilfred, Amos Boyce, Brima Wolobah, Edward Blackie, Tubman Tweh and Abu Fofonah.

Guess What? This year contest had no winner or loser, once u partake in the contest u will go home with a hundred united state dollars check (100.00USD) this is to encourage the Artists for the level of work they have done. It is not easy to imagine things and start to put it into paintings.

The painting  by Mr. Mansa Mason talks about the good and bad side of technology. He is extremely skilled and expressive at merging humans and technological devices. 75% of his painting talks about the good side of technology and he painted the good side with a very bright color that represents light. He colored the entire good side with a bright yellow color. This good side shows how technology can teach student through the use of laptops, send and receive messages and money through internet banking services. People can call and receive calls from their friends and family members from far and near. This side also shows how technology can create a job market for us; people are able to get on the website to see job vacancy and they are able to apply and send their documents through the internet to the employer.

Whereas 25% of the painting was color with blue which represent the bad side of technology. This side shows how people can make technology harmful for others. People hack others email, message and even bank accounts through the use of technology.

The event was a very beautiful and interesting event, we invited some of our clients and friends to come and enjoy the event with us. Many found it interesting and expressed gratitude to us for given them such an opportunity to meet these artists in person.

The rewarding aspect of the art meet technology event makes to grow passion for painting. It also makes to see and interact with these Artists. I am now able to interpret those painting that I have been seeing on the walls of the office since I started working with New Africa Technology Company.

Thanks So Much to the New Africa Technology Company for such a great and rewarding opportunity.

Friday, 10 March 2017

NATC invites you to an evening of technology and art....

Dear Friends,
 
NATC invites you to an evening of technology and art on Tuesday, 14 March at 4 PM (Wednesday is a public holiday)  at the NATC office on Randall Street.  

Come and see art works created in response to the question “Technology: Hurting or Helping?” You’ll have a chance to hear presentations by the artists themselves. 
 
The paintings on display at our office are also featured in our 2017 Calendar, copies of which will be available at the Event.
 
Light snacks and refreshments will be served.
 
Please RSVP and look forwarding to hosting you at our office, 
 
Regards, 
 
NATC 

Monday, 20 February 2017

Computer Crashes When Installing/Scanning Anti-Virus Software 👨‍💻

A week ago, I was finally successful in downloading the Kaspersky 10 for Windows from the right link to install on the organization's (Population Services International) PSI, laptops and desktops.

An anti-virus program crashing during scan adds insult to injury: When I was already trying to do right by removing malware infections from client computer. 

There are few stand-out causes for crashing during a virus scan; while the crash may be related to a problem with the anti-virus program itself, the anti-virus program could be triggering or aggravating another existing system problem to cause crashes. However, frequent system crashes are a symptom of malware infection. Instability within the anti-virus program itself can take down the system. Malware infections can embed themselves within program code and cause programs, including anti-virus software, to malfunction. 

The anti-virus program may also be unstable because of damaged code: update errors and disk corruption can alter parts of the anti-virus program and trigger crashes. The program may also crash the system if you're running more than one anti-virus program at a time since they can attack each other, causing system stability problems and degraded protection and that was just what I experience. 

Due to the delay in getting the right link for their AV software, the users went about downloading free and fake antivirus from the internet on their machines that had me going through a lot of stress. I was able to complete the scan by removing crash-causing elements. 

Before running the scan, restart the computer and enter "Safe Mode with Networking" by holding "Shift" while selecting "Restart" from the sign-in screen power icon. Safe Mode with Networking disables any non-essential functions, which may remove the crash cause and allow the anti-virus program to complete the scan. 

You may be able to fix other crash causes by running Wise Registry Cleaner, Chkdsk or a Windows Refresh Install. With the above method used, I was able to get the machines up and running again. This is some of the everyday problems I face with customer which of course help brightens my knowledge in solving complex problems.

Thanks for reading.

Prepared by:
Daniel Collins
NATC Technician


Thursday, 2 February 2017

Layer 7 Website Blocking Using MikroTik Router

Dear Readers

I am glad to have you updated every month by sharing with you my experiences, challenges and how I go about resolving them.

A week ago, one of our valuable clients (USAID Liberia Strategic Analysis/Social Impact) whom we’re providing internet services as well as IT equipment, complained that they have been going through tough times relating to their internet speed and bandwidth consumption. Every other time we will receive a call or email about this issue. So we first came up with a suggestion that all users be managed on the network by creating a queue and allocating an amount of bandwidth to each user in the router. This method was applied for a while but they changed their mind again saying that they do not want to restrict user’s bandwidth. So, as a tech support and you have to be creative and come up with suggestions that will best suit your client in order to maintain the business relationship.

Since we have provided this solution, they have not called or complained. So I think this was a brilliant idea. They already have an in-house IT officer. We decided to conduct a free training lesson for their IT person on how to use the ‘MIKROTIK’ device which is very easy to configure and is extremely user friendly.

We arranged an appointment to come over and have him trained.

They agreed and the next day I was at their office. I downloaded the latest version on MikroTik software called Winbox that is used to login any MikroTik devices and installed it on his laptop.

We logged into the Core router using this software.

These are the few steps to follow, as listed below.
  1.        Open winbox and login with login name and password
  2.        On the left hand Conner, click ‘’IP’’ and select ‘’Firewall’’
  3.        In firewall, select ‘’Layer 7 protocols’’ and click on the (+) symbol
In the dialog box, fill the name space with the website you wish to block and write this script in the ‘’Regexp: space’’ ^.+(youtube.com).*$ and do this for all websites click on ‘’Apply’’ and ‘’Ok’’.

4.   To make this work on the network, in the same ‘’Firewall" menu, click on: Filter Rules > + > Advanced > Layer 7 protocol to select the website you just added and click OK. In the same menu click “Action’’ and select “drop’’ and “Apply’’.
5.   Reboot the system/router to make changes effective.

Now you are done! Open a web browser test the website you just block.

It should give you an error that saying ‘’ this site cannot be found’’!

The client was well satisfied and happy with the training.

I am not a MikroTik Certified Network Administrator (MTCNA) yet but I can say I am proud of myself and many thanks to NATC, were I started off as an IT Trainee. I am planning to write MTCNA exams soon anyways. Being in the field has brought me close to learning lot of new things every day.

I hope this will guide you through in resolving such problem if you are new to MikroTik systems.


Prepared by:

Daniel W. Collins
Senior IT Technician

NATC