Thursday, 26 February 2015

Its raining V-sats at NATC!!

By Haresh Karamchandani

A few weeks after installation of a V-SAT linking 3 sites in Zwedru, the same client asked us for similar Internet services in Harper, Maryland county. 

Our team is in Harper for a V-SAT installation project. See photos from their first day. And, the link is already live. 

We installed a Prodelin/Left hand circular 1.8M antenna with a  Belcom BUC and a Norsat 8225R LNB with a iDirect modem. 

We are also installing MikroTik 30dBi 5Ghz Parabolic Dish antennae (Wireless Microwave Bridges) linking 3 sites viz, Client Offices, Guest House and Hospital.

We are providing a total capacity 3 Megs Bandwidth (2048 kbps RX/1024 kbps TX) at a dedicated 1:1 ratio. 

This  C Band V-sat service employs industry standards to deliver cost- effective Tier-1 Internet connectivity.

The service is scalable and additional capacity can be added at any time.

What makes this particular installation job particularly interesting is we will also be installing the following equipment at each site:

Battery Bank comprising of 2000W, 24V Sine Wave Inverter Charger with Automatic Switchover, 2 pcs each170Ah 12V Deep Cycle Batteries, Cables, Combiners, Fuses and Lightening Arrestor

This will ensure continuous power back up and uninterrupted internet connectivity.

The team is already on their way back. Our Head of IT will return back to Harper in a few weeks’ time to set up the CISCO Meraki Bandwidth managers along with the Battery banks.

Tuesday, 24 February 2015

Update from Harper

Our team is in Harper for a V-SAT installation project. See photos from their first day. And, the link is already live.

Saturday, 21 February 2015

Off to Harper for another V-SAT installation job

We wake up to a rainy Saturday….

403 Error, Forbidden when using a CISCO Meraki AP

Error 403 Forbidden!
by Haresh Karamchandani

We received a call from a client complaining that all users in their office were getting error 403 forbidden when they try to open any web page.

Background: We have installed a CISCO Meraki MR12 Access Point which we use as a Bandwidth Manager and can remotely manage the clients Bandwidth on the Meraki cloud based dashboard. This is a fantastic device and has helped us control misuse of Bandwidth at various client sites.

We tried to troubleshoot what the problem could be and called CISCO Meraki Tech Support Hot line in the USA for advice.

The tech support staff asked us to check the DNS numbers. This could be a probable cause.

Meraki Login> Access Points>Set IP address> Secondary DNS Number.

We called up the ISP and they confirmed that they had allotted a new Secondary DNS number to this AP and they had forgotten to update us. We immediately changed the number but the Forbidden Error 403 still persisted.

Then Meraki Tech support asked us if we had enabled the splash page icon.

Configure>Splash page>Custom Themes>Classic>Enable.

This did the trick! The client does not get this forbidden error 403 anymore.