My staff Farman Ali sent us this photograph on 8 January on our company NATC group chat. I had an idea that instead of Haresh or I going to LEC to make noise and that our national staff doesn't seem to be able to impress upon the LEC, we should send our expatriate staff. So, he went to LEC office in Bushrod Island to follow up but it was closed. He waited until he found some staff to speak with.
Then the same day, a crew came over to check our meter. There were 6 or 7 members in that team!
The crew sorted out the issue. Our meter was working and they got us back. What a relief! Of course Haresh gave them a small tip.
So, it was a matter of:
1) Writing a formal letter of complaint detailing the problem.
2) Going in person several times to the LEC offices.
Next, we will follow up with the issues at our apartment.
By the way, the LEC service has been quite stable.
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