NATC's funky gate

We got our iron gate repainted in our NATC colours, rendering our gate quite funky.

Our cozy office on a rainy day

Antivirus Configuration on the Server

Hello Everyone I am going to talk about how to install and configure Antivirus on your workstation that are not Domain platform or Domain network so that the workstation can update Antivirus on your client computer or your Clients computer can get update from your workstation.  This platform and setup is very good because it help cause less bandwidth consumption on your network.   During my work on one of our client site, I was able to setup a files sharing Server and all the clients’ computers are getting Antivirus update from the server without internet access. This is what I did for the client:

   A.  Antivirus Configuration on the Server   

1.    I installed Antivirus   on the windows Server  and all the Clients computer or users computer   

2.    I created a folder with the name AV Update in C drive of the server, in that folder is where the server will storing  all the AV update that it will get from internet or Antivirus server.     

3.    On the server, I open the Antivirus and, click on setting in Antivirus.   

4.    In setting of Antivirus  I click on update   

5.    In the update settings I checked in the box of copy update to folder and browse to the (AV) Antivirus folder that I created in the C drive of the Server.     

B.   Configuration setting for all the clients computers   

1.    After installing the Antivirus on the entire clients or users computer.   

2.    I Clicked on Schedule tasks and went  to update     

3.    In update, I went  to setting and clicked on Source   

4.    In update source setting, I went to add and added the update source by Browsing for the server on the internet and browse for the (AV) Antivirus Update folder that was created in the C drive of the server.     

5.    After  that  Clicked ok and save the configuration     

Note:  you can also use this configuration for any windows Operating System. This is working for the client and it can also work for you.   Watch out for my next blog post on how to configure WSUS.   

Thanks   By: Jonathan Barwon            

BLOG POST FOR MAY 2016

Dear Readers,

For the past months, I have solved lots of complex problems for our customers in and out of Monrovia.

We got a purchase order from one of our clients for supply of laptops with the following system requirements: Brand: Lenovo, OS: Windows 10, HDD: 500GB, RAM: 8GB Office: 2013.

These laptops were configured, setup and supplied to the client. Early one morning I saw an email in my inbox requesting urgent need for technician. Thou I was surprise for I know even newly supplied computers give problems when going into first boot or power on. I quickly arrange my tools and other necessary software to take on the customer site just in case the problem may be a software of hardware issue.

I arrived at the client 18st Sinkor Monrovia office and my presence was announced by the securities to the office manager. She took me the end user desk were they both explained the issue to me. According to her, the laptop goes Off & ON. I asked her in a very professional and polite manner to save her work and turn the laptop over to me and so she did. I open this laptop and checked every hardware component and software as well. Restarted the machine, observed it for one to two hours and nothing happened. I went back to her and asked her to continue her work while we both observe it.

She left the laptop on her desk for about 2-3min and the laptop suddenly went to sleep. When she turned around she saw that the lap screen had gone dark, she responded ‘’ you see? This is what happening. It has gone off again’’. Then I said to her that you have left it for a while madam, it is not off but rather at sleep and you don’t have to press on the power button, if you do you are turning it off completely. You can type the ‘’Enter’’ or any key as many times to wake the computer up but she still wasn’t satisfied.

After few weeks the same complain came in again. I was disturb that night until the next morning I went back at their office and started to show her the settings from the Control Panel. I set the computer on ‘’ ‘’Never go to sleep’’. We both observed it again the laptop never went to sleep. This wasn’t a good idea I told her for this will weaken the laptop battery life and it was set to go to sleep after every 1 hour. Since then they have never complain of such problem. 

As a technician here at New Africa Technology Company, we do not only solve complex issues for our customers on site. At times there are some puerile issues we have to resolve like this one.

Prepared By: Daniel W. Collins

IT Technician (NATC).

LEC Crew comes to our aid

We have not had light at our house for 2 weeks. We rang up LEC every day, twice a day. Finally, the crew arrived late at night. One of the crew climbed up the pole, fiddled with something, and came back down after 1 minute. The light was back on. We spent $ 20.00 on a tip because crew coming at this house expect tips.

You'll see a photograph of Head of Operations, Haresh, down in the street with the crew.

With all the ups and downs with LEC service, I'm finally beginning to appreciate some business owners' frustration who do not even depend on LEC. They are fully dependent on generators. 

Hello Monrovia!

Hello Rainy Thursday