Saturday, 12 April 2014

A Note From the Head of Operations

1st Quarter Report from the Desk of Haresh Karamchandani – Head of Operations

The year has started with a BANG! A big BANG!

Let me begin with the highs:

We were awarded a prestigious LAN contract with one of the Government Ministries. A World Bank sponsored project where we installed an HP Proliant DL380 G7 server with Rack Mount KVM Console TRIPP LITE B021-000-19 1U, APC Netshelter Racks, A 25KVA Pure Sine Wave Inverter with Battery Bank which provides back up power for up to 12 hours. We also installed various CISCO switches, Access Points, did the LAN cabling in specially procured cable channels from Italy.

The job has been successfully concluded and handed over to the happy client. Payment has been promptly received!

We also received a contract from a Government Agency for supply of Heavy Duty Color Laserjet HP 575dn Multifunction Printers and HP 525dn MFP’s along with high spec Laptops with Microsoft Visual Studio software, NVidia Graphics, High end 4th Generation i7 Processors. The equipment will be supplied soon as they are expected from our US supplier early next week.

We also got a contract for training a group of 20 staff of a prestigious automobile agency in Monrovia for Microsoft Office Word/Excel/Powerpoint. Our head of admin Osman Fofanah prepared the required training material and has diligently completed the training today.

He moves on to training some Church officials in Quickbooks soon.

We also were awarded a contract to completely revamp a Government Agency Website. We look forward to executing this job soon.

Besides the above there were many new contracts for LAN jobs, supplies etc which has kept us extremely busy. This is one of the reasons this 1st quarter report has been delayed!

Now the Low: (the only low):

One of our trainee technicians goofed up at a premium client site. He was supposed to bring a Desktop computer to our IT Lab for diagnostics and it was very purile of him to leave the desktop CPU in another clients office instead of bringing it to our office. And he completely forgot about this! The client has been furious and has decided to suspend our contract until we meet with them next week and try and convince them that this kind of purile behavior will not be repeated again.

The CEO has been on a break since February 21 and the office atmosphere is relaxed. Good thing as well as bad, as when the CEO is around things are more organized and disciplined.

We miss her!

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