I will delve into development discussions separately on my personal blog but from a purely professional point of view, there is so much I learned from performing a day job while still owning and running a business:
Learning to work under another boss again
I've been working for myself 6 years now. That means, I'm President, Supreme Authority, and Dictator-for-Life. That means I hire people, I fire people, I make up my daily schedule, I organise things the way I like, I set rules, I change rules, and so on. In other words, I don't report to anyone except for principles that I adhere to.
Despite this, it was not difficult working under a boss again. I was only too glad to get an opportunity to work in the development world again.
My immediate supervisor and indeed the whole office treated me with a lot of respect and warmth. I especially felt appreciated by my supervisor and admired his strong but very non-patronising working style, knowledge and sense of vision and integrity.
Beyond my boss, there was of course the Country Director (CD) and, as per protocol and polite working style, one has to show a fair degree of deference and respect to the CD.
In terms of things which agitated me, I was kind of surprised to see some programme decisions, and how general working conditions and temperaments were tolerated.
I also observed how certain staff complained about policy and, how management was seen by them and, indeed by me. And, I'm sure folks at NATC see me in a negative way at times.
Feeling respected and admired was a very good buzz. As the boss for NATC, I do not often feel appreciated but seen more as a draconian dragon lady for repeatedly asking for reports, discipline, tidiness, and punctuality. So, it was nice to experience pure respect as a professional, most of which stems for my long - time experience and knowledge of Liberia.
I also realised that a good boss must strive to always be non patronising, engage all the staff, encourage free thinking but also have a vision. A boss will not seen to be a force for good if one's decisions are not clearly explained.
It was nice to be a follower and adopt someone else's vision.
Learning to work for another organisation again
I did not work long enough at Mercy Corps to start to develop a strong Mercy Corps identity but was happy to represent the organisation in my work, at external meetings, with our partners and so on.
During a fast paced project that was intellectually stimulating, I quickly became fond of my peers and of the team I was managing. So much so that I was blue for a good couple of weeks before I ended my contract.
I was also quite anxious to separate my day job from my identity as the owner and CEO of an IT company and, am glad to report that I was able to perform my job at Mercy Corps without letting my responsibilities or work at NATC get in the way. The only amusing thing was that a few of our NGO partners were also NATC's clients (i.e. Last Mile Health, PSI) but that did not come in the way of my work really. I was able to still project a professional image and do what I needed to do.
I settled into a great routine where I only briefly checked my NATC e-mails in the day or evening and, was back at NATC on Saturdays.
Letting go
Since a few years, especially when I left on maternity leave, I have learned to let go. This means, I am relaxed and not worried NATC will burn down, my staff will mess up on site, Haresh will wreak havoc with our bank facilities, and so on.
Last year of course I was stuck in Pakistan for some time and Haresh did a great job of keeping us afloat.
And, this day job at Mercy Corps was even more of a finer lesson in learning to let go and, pursue other ambitions.
Which means that you'll probably see me involved with the development world again.
It is perfectly fine to pursue two careers, two passions and develop more more than one professional identity
This is perhaps the greatest realisation I have made with my stint at Mercy Corps. I can pursue a career in international development and still be involved in running and shaping my baby, my IT company!
Other things I noticed and learned
I must say that I did learn from everyone I worked with at Mercy Corps such as:
1) Attention to detail in writing inter-office e-mails, writing inter-office memos, and compiling reports.
2) Level of professionalism, especially amongst the younger colleagues, the newest crop of development workers, who are well versed in development talk, in the criticisms against the aid industry, their knowledge of Liberia, and they way they work with their colleagues.
3) Use of flip charts and logical flow charts in meetings!
4) The extreme professional courtesy shown to the partner NGOs, especially national NGOs.
5) Genuine respect, concern and care shown for one's colleagues.
