Secret Santa

by Farzana Rasheed

Like we do every year, we exchanged gifts this year. It was indeed wonderful to know who our Secret Santa was and, how much thought and care went into getting gifts for each other. After yet another hectic and challenging year, it is wonderful to come together as a team and celebrate the end-of-year season.

I must say all of us very surprised indeed.

Season's Greetings and Happy New Year

End of year blog post

Working with the NATC family has been a great experience so far. 

I started working with NATC since September 21 2015 through the Mercy corps Apprenticeship program. The position I occupy is an IT trainee and being a trainee I have learn lot of new things like crimping of network cables, color coding, printers and computer maintenance, antivirus installation, and many other things. I also had the opportunity to work and learn more about printers repair, some hardware parts, LIFI and SOLU Technology.

I have also been going on site with senior staff to do some work.

This year its has been Great.

Thanks to the NATC Family .

Wishing you all a Merry Christmas and a Happy New Year.

Thanks 

Rita J Gailor

BLOG POST FOR END OF YEAR

Hey Everyone!

I am pleased and very excited to come to the end of this year and hundred percent confident of a better and brighter future here with New Africa Technology Company. The backbone of my career and I am proud to say.

Over the year, I have had many challenges and there was always a solution.

Let me share with you a recent one I faced on one of our clients site out of Monrovia. Precisely in Sanniquellie, Nimba County, Danish Refugee Council (DRC) Field office.

After installing eScan Anti-Virus on (16) sixteen pieces of laptops and maintained 4 printers, one out of four printers, there came my challenge. I powered on the printer (Canon MF 4350D) and started to receive error code E225.

I opened up the printer and removed every single important part out for checking and noticed the scanner glass of the printer wasn’t positioned correctly. Apparently it had fallen or tampered with by another technician who could not figure out the problem. I removed the glass out, properly clean and repositioned it. Turn on the printer, the error code was gone! The display screen was shown ‘’Ready to Print”. Did a test print using the (ADF) Automatic Document Feeder and the glass to make sure all was okay.

As we come to the end of this year, I am again pleased to congratulate every staff of NATC on their endless and tireless contribution towards making this year a success. And to our beloved and valued customers, blog readers, we at NATC care and we are here to stay!

Wish you all a very happy Merry Christmas and a Prosperous New Year.

Daniel Collins 

End of Year Blog Post: My First Lock

My name is Jonathan Barwon, I have been working for New Africa Technology Company for the past 5 years as Head of IT.

I have achieved so many things on the job and as head of IT. Most of my achievement was on the jobs; now I can install a V-SAT link,  I did not go for any training but was able to get all of these experience on the jobs as Head Of IT and by telling myself that what other can do I can do it and even do more.

One of the Major or greatest achievement for this year, was to know how to setup and install a V-SAT Link, and not all also I learn how to configure an iDirect X3 Modem.

I got this achievement after two visits on site with a V-SAT Technician Specialist who I was watching or looking at during his installation.

On the 3^rd of December 2015 I was send to Cestos alone to a client site to setup a V-SAT link there, that was where I achieved my first lock, it was not easy to get this lock, because I did not have any working tools on site with me like GPRS and spectrum analyzer meter to locate the Satellite which was NSS10. By the way of “isite” software on my laptop, I was able to locate the Satellite and I was able to get lock. I did not get the link up and running due to a problem from the ISP Skyvision, I was told by the Skyvision technician that they were able to see my transmission but the modem was not entering their network, they told me that the problem was from the BUC, I needed to change the BUC. A communication was sent to my office updating on the problem.  A Technician was sent on site to me long with a new 3 watts BUC, but we did not replace the BUC as we were told, after the technician that was sent to me by my office checked what all I did, he asked me to call back the ISP to check from their end. After some test that was carry on by the ISP we got to know that the issue was due to some configuration problem from their end. After the ISP change their configuration the link became active.

With this experience and achievement and all the tools available to me I can now install or setup any V-SAT link.

Yes, I still have more to learn on setting-up a V-SAT link, but I am so happy for this achievement for this year and more to achievement in the coming years.

Thanks

End of year blog post

By Lee Flomo

Left to right: Emmanuel Jacobs, Me, Kavita Karamchandani, and Musu Freeman

God help me please. What I'm I gonna do. I have never worked in an office before. Am I gonna fit in at all. They are running a business not a school, how do I expect to learn in such a place. These and many other questions filled my mind during my first day of internship at the New Africa Technology Company. 

Being a student of electronics my sole aim of coming to NATC was to acquire some knowledge in Information Technology.  The New Africa Technology Company has given me this and even more. So massive has been their impact but I'm gonna talk about just a few.  They have taught me office ethics.  Before coming here I did not know how to speak, dress or act in an office.  I have also gotten some knowledge (though not mastered yet) on maintaining various  hardwares like PCs, printers etc. I never knew what a V-SAT was before coming here but thanks to NATC I participated in the dismantling of one which definitely give me an idea of how the installation may be. I have also participated in a networking project which enabled me to learn so much  I have also learned many things that are not I.T related. Though I have erred many times but every error has only been an opportunity to learn something new from my bosses.

I have been on a few jobs since my coming to NATC. Of course  I work mostly in the office but I sometimes get chances to go on site.  I went to Grand Gedeh County to aid in uninstalling a V-SAT which was interesting. But by some distance my most interesting job came just recently. The networking job at social impact wasn't just interesting but it gave me a chance to see some challenges I would face should I suceed In being a technician. It was just too educative and I'm grateful to NATC's Head of Operations for including me on the team. It was the first job that I can actually say I was part of the solution because I participated in nearly every action. 

Next year my aim is to make NATC a better I.T. company. I hope to do so by learning more which would enable me to do my best on every job. I thank my bosses for the patience they exercised with me over the month and I wish everyone at NATC a Merry Christmas and a Happy and Prosperous New Year.

NATC gets ready for the festive season

The office is getting ready for the season.