Showing posts with label Printer. Show all posts
Showing posts with label Printer. Show all posts

Monday, 21 May 2018

Something never seizes to amaze me when it comes to IT, especially networking........

Hello everyone,


It’s been a while now and nice getting back to you guys. Something never seizes to amaze me when it comes to IT, especially networking. One of our clients, Japan International Cooperation Agency (JICA) has relocated from its UN Drive, Mamba Point office to the Pan African Plaza building, formal United Nations Mission in Liberia (UNMIL) Headquarters in Sinkor, Tubman Boulevard. Our task was to create a new Local Area Network (LAN) and terminate all ends in a mounted rack in the server room, transfer and setup all IT equipment including security cameras to function.

The client already had an initial internet service provider therefore, connecting all devices back to same network would have a plug and play setup. Instead, they decided to get connected to another UN agency. Out of 15 LAN ports the new provider offered to connect 6 users which include a network printer and a file sharing server. I entered the server room of their provider and saw a lots of huge Cisco devices; I mean latest Core routers, switches HP & DELL blade servers all mounted in a freezing environment. This was so amazing, getting a glance at them. I have always wished to work in an environment and on live devices as well and that’s going to be soon. The customer provided us with a 24 - port Net-Gear switch which was being used at their old office to connect to their provider, the UN agency, but they condemned the equipment that it was far way below the UN standards. They preferred a Cisco Meraki MS 225-24P HW (PoE Managed Switch) which cannot be found locally and would take up to a week to be delivered if ordered. We left with the option of connecting to the 6 available ports given.

All four users were connected to a real-time high speed internet connection via a Cisco Meraki MS 225-24P HW switch except for the network printer and the file sharing server. To connect the printer and server, I had to get a static IP from the IT officers. All the printers are on a different Virtual Local Area Network (VLAN) therefore an IP must be given from the VLAN range. It took us nearly a week from one floor to another in getting the information from these guys until finally that morning they were able to generate two static IPs addresses for our client, JICA. I started by configuring the addresses into the printer. After several re boots, the printer could not be accessible on the network. Than I compared the subnet mask given to me by the IT officer with that of the one I gathered via windows command interface, I noticed the guy had made a mistake by giving me a slash /24 small network eg (255.255.255.0) network instead of slash /27 eg 255.255.254.0 medium and large networks. Rectifying this issue had the printer hooked up to the network as well as the mini server. As of now, our client has upgraded to a more big and high-speed internet. I am glad to have a hand on these equipment as I am also preparing for my Official CISCO Certifications Exams (CCNA) coming up soon!



Daniel Collins

Monday, 16 October 2017

How to rebuild Canon iR 2420 CEXV14 Drum unit

Our client Monrovia City Hall brought a printer Canon ImageRUNNER 2420 with CEXV14 drum toner spots and light print issues.

 

This is one of the most common printer issues and at one time or another we’ve all sent a print command to the printer, only to be left frustrated and irritated when the printer prints something like this faded printout. 


There are many causes of light or faded prints. But in this printer the issue is due to a damaged drum. 


 


In this blog post i will tell you how to rebuild a printer drum unit and how to replace drum or change the roller in drum unit. If your printer has ink but prints faded or printing too light, we’re going to help you to find out why and help you to fix it and we’ll do it. You don’t need to buy a new printer!







How to rebuild Canon iR 2420 CEXV14 Drum unit:  General causes of print quality problems are given in the checklist below, followed by specific samples of common print quality problems. If the listed solutions do not work, call for help.

 

1. Remove the drum holding pin with electronic needle nose plier.



2. Remove the old drum. 


3. Remove the charge roller.


4. Remove the white charge roller support clip.


5. Remove the drum wiper blade by removing the 2 screws.


6. Cleanout all the reaming toner from the cartridge.


7. Reinstall drum wiper blade and the 2 screws.


8. Reinstall the charge roller support clip.


9. Clean and Reinstall the charge roller


10. Lubricate the drum with toner or the wiper blade may damage it.


11. Install the new drum securing it in place with the drum holding pin.


12. Rotate the drum.


Note:

1. If toner is visible on the charge roller dry wipe it with a soft cloth to prevent copy quality issues. 2. Clean the Charge roller with water and soft cloth and dry wipe in one direction only.
3. Be careful not to damage the recovery blade that is located to the wiper blade. If this blade is bent in any way the cartridge will leak.  Thanks for reading. We are glad that NATC finds a solution for all their IT problems.

Prepared By: Farman Elahi, IT Technician